The West London Tram scheme proved to be a contentious proposal, with public opinion along the route more or less divided on the issue. Several consultation exercises and opinion polls reported contradictory results of narrow majorities both for and against the tram.
Opposition
The scheme was opposed by the local councils of the boroughs along the intended tramway route: Ealing, Hammersmith & Fulham and Hillingdon. Ealing council had initially supported the project, but following a change of council after the local elections, the new ruling Conservative Party council voted against the tramway. Ealing was also a focus of public campaigning against the tram, where opposition was strongest. A local pressure group, Save Ealing's Streets, launched a campaign in 2004 against the construction of the tramway through Ealing and along the A40 corridor. The group voiced concerns that there were a number of "pinch points" along the Uxbridge Road which would create major congestion problems and divert a significant amount of traffic through residential areas. They also took the view that the reduction in traffic resulting from the tram would not be as high as that claimed by TfL, citing TfL's own impact studies of Croydon Tramlink. The Croydon system, the group noted, runs mostly on converted railway lines with only a short section of on-street track, and traffic displacement was managed by the construction of a new bypass; the West London Tram, by contrast, would run entirely along a highway which is hemmed in by narrow residential streets, with no scope for additional road construction.
2004/05 consultation
The Mayor of London commissioned a public consultation in 2004 to gauge public opinion about the project and make revisions to the plans. 440,000 consultation brochures were circulated and nearly 17,000 questionnaires completed. The results of the exercise, published in March 2005, showed that, while 54% of respondents felt there was need to reduce congestion improve public transport and on the Uxbridge Road, 59 per cent were opposed to the tramway scheme. Opponents expressed concerns about the cost of the project and an anticipated increase in traffic congestion, particularly on residential side roads. The consultation - the largest ever held by Transport for London - was reportedly dismissed by Mayor Ken Livingstone as "unscientific", who instead cited a separate poll of 1,100 west Londoners which claimed a 54% backing for the tram. Another 2004 poll of 1,800 people, commissioned from ORC by the Greater London Authority, claimed 56% support for the tram.
2006 survey results
TfL commissioned market a research programme from Ipsos MORI, who conducted 1,860 telephone interviews with residents of west London during June 2006. The results found that opinion was divided, with 40% supporting the tram scheme while 44% were opposed. A further 14% were impartial. Supporters of the scheme saw the trams as an environmentally friendly and more rapid transport solution than buses, and thought that it would reduce traffic congestion. Opponents mostly expressed the view that the tram line would increase traffic congestion as the roads were not wide enough to accommodate existing traffic and trams, and that traffic would be displaced into side roads, as well as concerns over the disruption caused by tramway construction. While a majority of residents thought that trams were environmentally friendly, a majority believed that trams take up too much space on the road. Most interviewees felt that reducing congestion on the Uxbridge Road was important, an improved bus service was favoured by many.
Indefinite postponement
The West London Tram project was postponed indefinitely by TfL in August 2007. The decision followed the announcement that central government was to go ahead with the Crossrail project. Opponents of the tramway were critical of the fact that £30 million had already been spent on the project before its cancellation. TfL have pledged to work with the local boroughs to increase bus provision instead, including interchanges with the future Crossrail stations. TfL have said the tram scheme may be revisited however if further public transport capacity is needed after Crossrail is up and running.
Alternative proposals
Although there was strong opposition to the West London Tram scheme, most subjects expressed the view that congestion on the Uxbridge Road corridor was a major problem and thought that improvements to the existing bus services would be desirable. Various transport systems have been proposed as an alternative.
Campaigning group Trolley Buses for West London advocated the introduction of trolleybuses ; while such a system would deliver the environmental benefits of electric traction vehicles running on rubber tyres would be quieter, more flexible in congestion, and not entail the maintenance of track nor its laying.