Usersnap Usersnap is an Austrian web application company based in Linz, Austria . The company is best known for its visual Bug Tracking and Feedback Tool, which is employed by web developers , web designers , and customer care managers.History Usersnap was founded in 2013 by the two brothers Florian and Gregor Dorfbauer and Josef Trauner. The idea for Usersnap arose from the founders working in developing web applications where they faced communication challenges.the idea to communicate better with a visual communication tool and to make web development more efficient . The three founders started working on their product in early 2012 . In 2013 Usersnap raised an investment from SpeedInvest.The Usersnap Bug Tracking widget can be added to any website. It enables web developers to improve the Q&A process for web projects.
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