United States Department of Homeland Security


The United States Department of Homeland Security is operated by the U.S. federal government with responsibilities in public security, roughly comparable to the interior or home ministries of other countries. Its stated missions involve anti-terrorism, border security, immigration and customs, cyber security, and disaster prevention and management. It was created in November 2002 in response to 9/11 and began operations the following year. It is the youngest U.S. cabinet department.
With more than 240,000 employees, DHS is the third largest Cabinet department, after the Departments of Defense and Veterans Affairs. Homeland security policy is coordinated at the White House by the Homeland Security Council. Other agencies with significant homeland security responsibilities include the Departments of Health and Human Services, Justice, and Energy.

History

Creation

In response to the September 11 attacks, President George W. Bush announced the establishment of the Office of Homeland Security to coordinate "homeland security" efforts. The office was headed by former Pennsylvania Governor Tom Ridge, who assumed the title of Assistant to the President for Homeland Security. The official announcement stated:
Ridge began his duties as OHS director on October 8, 2001.
On November 25, 2002, the Homeland Security Act established the Department of Homeland Security to consolidate U.S. executive branch organizations related to "homeland security" into a single Cabinet agency. The Gilmore Commission supported by much of Congress and John Bolton helped further solidify need for the department. The DHS incorporated the following 22 agencies:
Original agencyOriginal departmentNew agency or office after transfer
U.S. Customs ServiceTreasuryU.S. Customs and Border Protection
U.S. Immigration and Customs Enforcement
Immigration and Naturalization ServiceJusticeU.S. Customs and Border Protection
U.S. Immigration and Customs Enforcement
U.S. Citizenship and Immigration Services
Federal Protective ServiceGeneral Services AdministrationNational Protection and Programs Directorate
Transportation Security AdministrationTransportationTransportation Security Administration
Federal Law Enforcement Training CenterTreasuryFederal Law Enforcement Training Center
Animal and Plant Health Inspection Service
AgricultureU.S. Customs and Border Protection
Federal Emergency Management AgencynoneFederal Emergency Management Agency
Strategic National Stockpile
National Disaster Medical System		Health and Human ServicesOriginally assigned to FEMA, Returned to HHS, July 2004
Nuclear Incident Response TeamEnergyResponsibilities distributed within FEMA
Domestic Emergency Support TeamJusticeResponsibilities distributed within FEMA
Center for Domestic PreparednessJustice Responsibilities distributed within FEMA
CBRN Countermeasures ProgramsEnergyScience & Technology Directorate
Environmental Measurements LaboratoryEnergyScience & Technology Directorate
National Biological Warfare
Defense Analysis Center		DefenseScience & Technology Directorate
Plum Island Animal Disease CenterAgricultureScience & Technology Directorate
Federal Computer Incident Response CenterGeneral Services AdministrationUS-CERT, Office of Cybersecurity and Communications
National Programs and Predaredness Directorate
National Communications SystemDefenseOffice of Cybersecurity and Communications
National Programs and Predaredness Directorate
National Infrastructure Protection CenterJustice Office of Operations Coordination
Office of Infrastructure Protection
Energy Security and Assurance ProgramEnergyOffice of Infrastructure Protection
U.S. Coast GuardTransportationU.S. Coast Guard
U.S. Secret ServiceTreasuryU.S. Secret Service

According to border theorist Peter Andreas, the creation of DHS constituted the most significant government reorganization since the Cold War, and the most substantial reorganization of federal agencies since the National Security Act of 1947, which placed the different military departments under a secretary of defense and created the National Security Council and Central Intelligence Agency. DHS also constitutes the most diverse merger of federal functions and responsibilities, incorporating 22 government agencies into a single organization. The founding of the DHS also marked a change in American thought towards threats.
Introducing the term "homeland" centers attention on a population that needs to be protected not only against emergencies such as natural disasters but also against diffuse threats from individuals who are non-native to the United States.
Prior to the signing of the bill, controversy about its adoption was focused on whether the Federal Bureau of Investigation and the Central Intelligence Agency should be incorporated in part or in whole. The bill was also controversial for the presence of unrelated "riders", as well as for eliminating certain union-friendly civil service and labor protections for department employees. Without these protections, employees could be expeditiously reassigned or dismissed on grounds of security, incompetence or insubordination, and DHS would not be required to notify their union representatives.
Officer addresses Dick Cheney, then Vice President of the United States, Saxby Chambliss, a U.S. Senator from Georgia and Michael Chertoff, then United States Secretary of Homeland Security, in 2005
The plan stripped 180,000 government employees of their union rights. In 2002, Bush officials argued that the September 11 attacks made the proposed elimination of employee protections imperative.
Congress ultimately passed the Homeland Security Act of 2002 without the union-friendly measures, and President Bush signed the bill into law on November 25, 2002. It was the largest U.S. government reorganization in the 50 years since the United States Department of Defense was created.
Tom Ridge was named secretary on January 24, 2003, and began naming his chief deputies. DHS officially began operations on January 24, 2003, but most of the department's component agencies were not transferred into the new Department until March 1.
signs the Homeland Security Appropriations Act of 2004 on October 1, 2003.
After establishing the basic structure of DHS and working to integrate its components and get the department functioning, Ridge announced his resignation on November 30, 2004, following the re-election of President Bush. Bush initially nominated former New York City Police Department commissioner Bernard Kerik as his successor, but on December 10, Kerik withdrew his nomination, citing personal reasons and saying it "would not be in the best interests" of the country for him to pursue the post.

Changes under Michael Chertoff

On January 11, 2005, President Bush nominated federal judge Michael Chertoff to succeed Ridge. Chertoff was confirmed on February 15, 2005, by a vote of 98–0 in the U.S. Senate, and was sworn in the same day.
In February 2005, DHS and the Office of Personnel Management issued rules relating to employee pay and discipline for a new personnel system named MaxHR. The Washington Post said that the rules would allow DHS "to override any provision in a union contract by issuing a department-wide directive" and would make it "difficult, if not impossible, for unions to negotiate over arrangements for staffing, deployments, technology and other workplace matters".
In August 2005, U.S. District Judge Rosemary M. Collyer blocked the plan on the grounds that it did not ensure collective-bargaining rights for DHS employees.
A federal appeals court ruled against DHS in 2006; pending a final resolution to the litigation, Congress's fiscal year 2008 appropriations bill for DHS provided no funding for the proposed new personnel system.
DHS announced in early 2007 that it was retooling its pay and performance system and retiring the name "MaxHR".
In a February 2008 court filing, DHS said that it would no longer pursue the new rules, and that it would abide by the existing civil service labor-management procedures. A federal court issued an order closing the case.

Changes under Kirstjen Nielsen

On November 16, 2018, President Trump signed the Cybersecurity and Infrastructure Security Agency Act of 2018 into law, which elevated the mission of the former-DHS National Protection and Programs Directorate within DHS and established the Cybersecurity and Infrastructure Security Agency.
In fiscal year 2018, it was allocated a net discretionary budget of $47.716 billion.
Secretary Kirstjen Nielsen resigned on April 7, 2019, effective April 10. By law, Undersecretary for Management Claire Grady was to become the acting Secretary of Homeland Security. On April 7, President Donald J. Trump designated the current U.S. Customs and Border Protection Commissioner Kevin McAleenan as acting Secretary; that had lingering questions of legality resolved after Trump forced Grady to resign on April 9. McAleenan then named David Pekoske, who currently also serves as the TSA Administrator, as the acting Deputy Secretary. On November 13, 2019, Chad Wolf became the Acting Secretary and named Ken Cuccinelli as the Acting Deputy Secretary.

Function

Whereas the Department of Defense is charged with military actions abroad, the Department of Homeland Security works in the civilian sphere to protect the United States within, at, and outside its borders. Its stated goal is to prepare for, prevent, and respond to domestic emergencies, particularly terrorism. On March 1, 2003, DHS absorbed the U.S. Customs Service and Immigration and Naturalization Service and assumed its duties. In doing so, it divided the enforcement and services functions into two separate and new agencies: Immigration and Customs Enforcement and Citizenship and Immigration Services. The investigative divisions and intelligence gathering units of the INS and Customs Service were merged forming Homeland Security Investigations, the primary investigative arm of DHS. Additionally, the border enforcement functions of the INS, including the U.S. Border Patrol, the U.S. Customs Service, and the Animal and Plant Health Inspection Service were consolidated into a new agency under DHS: U.S. Customs and Border Protection. The Federal Protective Service falls under the National Protection and Programs Directorate.

Structure

The Department of Homeland Security is headed by the Secretary of Homeland Security with the assistance of the Deputy Secretary. The department contains the components listed below.
Subordinate agencyTitle of head or leaderIncumbent
Management DirectorateUnder SecretaryRandolph D. "Tex" Alles
Science and Technology DirectorateUnder SecretaryWilliam Bryan
Office of Intelligence and AnalysisUnder SecretaryDavid Glawe
Office of Strategy, Policy, and PlansUnder SecretaryChad Wolf
United States Citizenship and Immigration ServicesDirectorMark Koumans
United States Coast GuardCommandantAdmiral Karl L. Schultz
U.S. Customs and Border ProtectionCommissionerMark A. Morgan
Cybersecurity and Infrastructure Security AgencyDirectorChristopher Krebs
Federal Emergency Management AgencyAdministratorPete Gaynor
Federal Law Enforcement Training CentersDirectorThomas J. Walters
U.S. Immigration and Customs EnforcementDirectorMatthew Albence
United States Secret ServiceDirectorJames M. Murray
Transportation Security AdministrationAdministratorDavid Pekoske
Countering Weapons of Mass Destruction OfficeAssistant SecretaryGary Rasicot
Office of Legislative AffairsAssistant SecretaryChristine M. Ciccone
Office of Partnership and EngagementAssistant SecretaryJohn H. Hill
Office of Public AffairsAssistant SecretaryHeather N. Swift
Joint Requirements CouncilExecutive DirectorJoseph D. Wawro
Office of Operations CoordinationDirectorChristopher J. Tomney
Privacy OfficeChief Privacy OfficerJonathan Cantor
Citizenship and Immigration Services OmbudsmanDirectorJulie Kirchner
Office for Civil Rights and Civil LibertiesOfficerCameron Quinn
Office of the Inspector GeneralInspector GeneralJoseph V. Cuffari

;Agencies
Passports for U.S. citizens are issued by the U.S. Department of State, not the Department of Homeland Security.
Advisory groups:
Other components:
In an August 5, 2002 speech, President Bush said: "We are fighting... to secure freedom in the homeland." Prior to the creation of DHS, U.S. Presidents had referred to the U.S. as "the nation" or "the republic" and to its internal policies as "domestic". Also unprecedented was the use, from 2002, of the phrase "the homeland" by White House spokespeople.

Budget

The DHD oversees a budget for Fiscal Year 2020 of $92.1 billion. The budget authorization is broken down as follows:

National Terrorism Advisory System

In 2011, the Department of Homeland Security phased out the old Homeland Security Advisory System, replacing it with a two-level National Terrorism Advisory System. The system has two types of advisories: Alerts and Bulletins. NTAS Bulletins permit the secretary to communicate critical terrorism information that, while not necessarily indicative of a specific threat against the United States, can reach homeland security partners or the public quickly, thereby allowing recipients to implement necessary protective measures. Alerts are issued when there is specific and credible information of a terrorist threat against the United States. Alerts themselves have two levels: Elevated and Imminent. An Elevated Alert is issued when there is credible information about an attack but only general information about timing or a target. An Imminent Alert is issued when the threat is very specific and impending in the very near term.
scale
On March 12, 2002, the Homeland Security Advisory System, a color-coded terrorism risk advisory scale, was created as the result of a Presidential Directive to provide a "comprehensive and effective means to disseminate information regarding the risk of terrorist acts to Federal, State, and local authorities and to the American people". Many procedures at government facilities are tied into the alert level; for example a facility may search all entering vehicles when the alert is above a certain level. Since January 2003, it has been administered in coordination with DHS; it has also been the target of frequent jokes and ridicule on the part of the administration's detractors about its ineffectiveness. After resigning, Tom Ridge stated that he did not always agree with the threat level adjustments pushed by other government agencies.
In January 2003, the office was merged into the Department of Homeland Security and the White House Homeland Security Council, both of which were created by the Homeland Security Act of 2002. The Homeland Security Council, similar in nature to the National Security Council, retains a policy coordination and advisory role and is led by the Assistant to the President for Homeland Security.
As of January 13, 2011, the DHS advised the American public of an 'elevated national threat' level, recommending that all Americans 'should establish an emergency preparedness kit and emergency plan for themselves and their family, and stay informed about what to do during an emergency'.

Seal

A DHS press release dated June 6, 2003 explains the seal as follows:
The seal was developed with input from senior DHS leadership, employees, and the U.S. Commission on Fine Arts. The Ad Council – which partners with DHS on its Ready.gov campaign – and the consulting company Landor Associates were responsible for graphic design and maintaining heraldic integrity.

Headquarters

Since its inception, the department has had its temporary headquarters in Washington, D.C.'s Nebraska Avenue Complex, a former naval facility. The site, across from American University, has 32 buildings comprising of administrative space. In early 2007, the department submitted a $4.1 billion plan to Congress to consolidate its 60-plus Washington-area offices into a single headquarters complex at the St. Elizabeths Hospital campus in Anacostia, Southeast Washington, D.C. The earliest DHS would begin moving to St. Elizabeths is 2012.
The move is being championed by District of Columbia officials because of the positive economic impact it will have on historically depressed Anacostia. The move has been criticized by historic preservationists, who claim the revitalization plans will destroy dozens of historic buildings on the campus. Community activists have criticized the plans because the facility will remain walled off and have little interaction with the surrounding area.
On January 8, 2009, the National Capital Planning Commission approved the Department of Homeland Security's plans to move into the campus of St. Elizabeths Hospital.
In February 2015 the General Services Administration said that the site would open in 2021.
DHS headquarters staff began moving to St. Elizabeths in April 2019 after the completion of the Center Building renovation.

Disaster preparedness and response

Congressional budgeting effects

During a Senate Homeland Security and Governmental Affairs Committee hearing on the reauthorization of DHS, Elaine Duke, deputy secretary of DHS, said there is a weariness and anxiety within DHS about the repeated congressional efforts to agree to a long-term spending plan, which has resulted in several threats to shutdown the federal government. "Shutdowns are disruptive," Duke said. She said the "repeated failure on a longtime spending plan resulting in short-term continuing resolutions has caused "angst" among the department's 240,000 employees in the weeks leading up to the CRs." The uncertainty about funding hampers DHS's ability to pursue major projects and it takes away attention and manpower from important priorities. Seventy percent of DHS employees are considered essential and are not furloughed during government shutdowns.

Ready.gov

Soon after the formation of Department of Homeland Security, the department worked with the Ad Council to launch the Ready Campaign, a national public service advertising campaign to educate and empower Americans to prepare for and respond to emergencies including natural and man-made disasters. With pro bono creative support from the Martin Agency of Richmond, Virginia, the campaign website "Ready.gov" and materials were conceived in March 2002 and launched in February 2003, just before the launch of the Iraq War. One of the first announcements that garnered widespread public attention to this campaign was one by Tom Ridge in which he stated that in the case of a chemical attack, citizens should use duct tape and plastic sheeting to build a homemade bunker, or "sheltering in place" to protect themselves. As a result, the sales of duct tape skyrocketed and DHS was criticized for being too alarmist.
On March 1, 2003, the Federal Emergency Management Agency was absorbed into the DHS, and in fall of 2008, took over coordination of the campaign. The Ready Campaign and its Spanish-language version Listo.gov asks individuals to build an emergency supply kit, make a family emergency plan and be informed about the different types of emergencies that can occur and how to respond. The campaign messages have been promoted through television, radio, print, outdoor and web PSAs, as well as brochures, toll-free phone lines and the English and Spanish language websites Ready.gov and Listo.gov.
The general campaign aims to reach all Americans, but targeted resources are also available via "Ready Business" for small- to medium-sized business and "Ready Kids" for parents and teachers of children ages 8–12. In 2015, the campaign also launched a series of PSAs to help the whole community, people with disabilities and others with access and functional needs prepare for emergencies, which included open captioning, a certified deaf interpreter and audio descriptions for viewers who are blind or have low vision.

National Incident Management System

On March 1, 2004, the National Incident Management System was created. The stated purpose was to provide a consistent incident management approach for federal, state, local, and tribal governments. Under Homeland Security Presidential Directive-5, all federal departments were required to adopt the NIMS and to use it in their individual domestic incident management and emergency prevention, preparedness, response, recovery, and mitigation program and activities.

National Response Framework

In December 2004, the National Response Plan was created, in an attempt to align federal coordination structures, capabilities, and resources into a unified, all-discipline, and all-hazards approach to domestic incident management. The NRP was built on the template of the NIMS.
On January 22, 2008, the National Response Framework was published in the Federal Register as an updated replacement of the NRP, effective March 22, 2008.

Surge Capacity Force

The Post-Katrina Emergency Management Reform Act directs the DHS Secretary to designate employees from throughout the department to staff a Surge Capacity Force. During a declared disaster, the DHS Secretary will determine if SCF support is necessary. The secretary will then authorize FEMA to task and deploy designated personnel from DHS components and other Federal Executive Agencies to respond to extraordinary disasters.

Cyber-security

The DHS National Cyber Security Division is responsible for the response system, risk management program, and requirements for cyber-security in the U.S. The division is home to US-CERT operations and the National Cyber Alert System. The DHS Science and Technology Directorate helps government and private end-users transition to new cyber-security capabilities. This directorate also funds the Cyber Security Research and Development Center, which identifies and prioritizes research and development for NCSD. The center works on the Internet's routing infrastructure and Domain Name System, identity theft and other online criminal activity, Internet traffic and networks research, Department of Defense and HSARPA exercises, and wireless security in cooperation with Canada.
On October 30, 2009, DHS opened the National Cybersecurity and Communications Integration Center. The center brings together government organizations responsible for protecting computer networks and networked infrastructure.
In January 2017, DHS officially designated state-run election systems as critical infrastructure. The designation made it easier for state and local election officials to get cybersecurity help from the federal government. In October 2017, DHS convened a Government Coordinating Council for the Election Infrastructure Subsection with representatives from various state and federal agencies such as the Election Assistance Commission and National Association of Secretaries of State.

Expenditures

In the United States Federal Budget for 2010, entitled 'A New Era of Responsibility', the DHS was allocated a discretionary budget of $42.7 billion. The end-of-year
DHS Annual Financial Report for financial year 2010 showed a net cost of operations of $56.4 billion, out of total budgetary resources of $83.2 billion. The components with the highest net cost were US Coast Guard, U.S. Customs and Border Protection, and Federal Emergency Management Agency. Revenues of $10.4 billion were generated in the year.
According to The Washington Post, the DHS "has given $31 billion in grants since 2003 to state and local governments for homeland security and to improve their ability to find and protect against terrorists, including $3.8 billion in 2010."

Audit of expenditures

The DHS independent auditor is KPMG, one of the Big Four audit firms. Due to the level of material weaknesses identified, KPMG was unable to audit the DHS financial statements for FY 2010. KPMG was unable to express an audit opinion on the FY 2009, FY 2008, FY 2007, FY 2005, and FY 2003 financial statements. Attempts to access the reports for FY 2006 and FY 2004 within the 'information for citizens' portal met with a 404 error. The message from the DHS chief financial officer in the FY 2010 report states "This Annual Financial Report is our principal financial statement of accountability to the President, Congress and the American public. The AFR gives a comprehensive view of the Department's financial activities and demonstrates the Department's stewardship of taxpayer dollars." The message from the DHS chief financial officer concludes "I am extremely proud of the Department's accomplishments ... we will continue to build upon our successes." The Secretary of Homeland Security endorsed this message, saying that the DHS is "continuing to be responsible stewards of taxpayer resources. The scope of our mission is broad, challenging, and vital to the security of the Nation ... Thank you for your partnership and collaboration. Yours very truly, Janet Napolitano."

Criticism

The Department of Homeland Security has received substantial criticism over excessive bureaucracy, waste, fraud, ineffectiveness and lack of transparency. Its information sharing centers have been accused of violating American civil liberties and targeting American citizens as potential threats to national security.

Excess, waste, and ineffectiveness

The Department of Homeland Security has been dogged by persistent criticism over excessive bureaucracy, waste, ineffectiveness and lack of transparency. Congress estimates that the department has wasted roughly $15 billion in failed contracts. In 2003, the department came under fire after the media revealed that Laura Callahan, Deputy Chief Information Officer at DHS with responsibilities for sensitive national security databases, had obtained her bachelor, masters, and doctorate computer science degrees through Hamilton University, a diploma mill in a small town in Wyoming. The department was blamed for up to $2 billion of waste and fraud after audits by the Government Accountability Office revealed widespread misuse of government credit cards by DHS employees, with purchases including beer brewing kits, $70,000 of plastic dog booties that were later deemed unusable, boats purchased at double the retail price, and iPods ostensibly for use in "data storage".
A 2015 inspection of IT infrastructure found that the department was running over a hundred computer systems whose owners were unknown, including Secret and Top Secret databases, many with out of date security or weak passwords. Basic security reviews were absent, and the department had apparently made deliberate attempts to delay publication of information about the flaws.

Data mining (ADVISE)

On September 5, 2007, the Associated Press reported that the DHS had scrapped an anti-terrorism data mining tool called ADVISE after the agency's internal Inspector General found that pilot testing of the system had been performed using data on real people without required privacy safeguards in place. The system, in development at Lawrence Livermore and Pacific Northwest National Laboratory since 2003, has cost the agency $42 million to date. Controversy over the program is not new; in March 2007, the Government Accountability Office stated that "the ADVISE tool could misidentify or erroneously associate an individual with undesirable activity such as fraud, crime or terrorism." Homeland Security's Inspector General later said that ADVISE was poorly planned, time-consuming for analysts to use, and lacked adequate justifications.

Fusion centers

Fusion centers are terrorism prevention and response centers, many of which were created under a joint project between the Department of Homeland Security and the US Department of Justice's Office of Justice Programs between 2003 and 2007. The fusion centers gather information not only from government sources, but also from their partners in the private sector.
They are designed to promote information sharing at the federal level between agencies such as the Central Intelligence Agency, Federal Bureau of Investigation, Department of Justice, US Military and state and local level government., the Department of Homeland Security recognized at least seventy-two fusion centers. Fusion centers may also be affiliated with an Emergency Operations Center that responds in the event of a disaster.
There are a number of documented criticisms of fusion centers, including relative ineffectiveness at counterterrorism activities, the potential to be used for secondary purposes unrelated to counterterrorism, and their links to violations of civil liberties of American citizens and others.
David Rittgers of the Cato Institute has noted:
a long line of fusion center and DHS reports labeling broad swaths of the public as a threat to national security. The North Texas Fusion System labeled Muslim lobbyists as a potential threat; a DHS analyst in Wisconsin thought both pro- and anti-abortion activists were worrisome; a Pennsylvania homeland security contractor watched environmental activists, Tea Party groups, and a Second Amendment rally; the Maryland State Police put anti-death penalty and anti-war activists in a federal terrorism database; a fusion center in Missouri thought that all third-party voters and Ron Paul supporters were a threat...

Mail interception

In 2006, MSNBC reported that Grant Goodman, "an 81-year-old retired University of Kansas history professor, received a letter from his friend in the Philippines that had been opened and resealed with a strip of dark green tape bearing the words "by Border Protection" and carrying the official Homeland Security seal." The letter was sent by a devout Catholic Filipino woman with no history of supporting Islamic terrorism. A spokesman for U.S. Customs and Border Protection "acknowledged that the agency can, will and does open mail coming to U.S. citizens that originates from a foreign country whenever it's deemed necessary":
All mail originating outside the United States Customs territory that is to be delivered inside the U.S. Customs territory is subject to Customs examination," says the CBP Web site. That includes personal correspondence. "All mail means 'all mail,'" said John Mohan, a CBP spokesman, emphasizing the point.

The department declined to outline what criteria are used to determine when a piece of personal correspondence should be opened or to say how often or in what volume Customs might be opening mail.
Goodman's story provoked outrage in the blogosphere, as well as in the more established media. Reacting to the incident, Mother Jones remarked that "nlike other prying government agencies, Homeland Security wants you to know it is watching you." CNN observed that "n the heels of the NSA wiretapping controversy, Goodman's letter raises more concern over the balance between privacy and security."

Employee morale

In July 2006, the Office of Personnel Management conducted a survey of federal employees in all 36 federal agencies on job satisfaction and how they felt their respective agency was headed. DHS was last or near to last in every category including;
The low scores were attributed to major concerns about basic supervision, management and leadership within the agency. Examples from the survey reveal most concerns are about promotion and pay increase based on merit, dealing with poor performance, rewarding creativity and innovation, leadership generating high levels of motivation in the workforce, recognition for doing a good job, lack of satisfaction with various component policies and procedures and lack of information about what is going on with the organization.
DHS is the only large federal agency to score below 50% in overall survey rankings. It was last of large federal agencies in 2014 with 44.0% and fell even lower in 2015 at 43.1%, again last place. DHS continued to rank at the bottom in 2019, prompting Congressional inquiries into the problem. High work load resulting from chronic staff shortage, particularly in Customs and Border Protection, has contributed to low morale, as have scandals and intense negative public opinion heightened by immigration policies of the Trump administration.

MIAC report

In 2009, the Missouri Information Analysis Center made news for targeting supporters of third party candidates, anti-abortion activists, and conspiracy theorists as potential militia members. Anti-war activists and Islamic lobby groups were targeted in Texas, drawing criticism from the American Civil Liberties Union.
According to the Department of Homeland Security:
The Privacy Office has identified a number of risks to privacy presented by the fusion center program:
  1. Justification for fusion centers
  2. Ambiguous Lines of Authority, Rules, and Oversight
  3. Participation of the Military and the Private Sector
  4. Data Mining
  5. Excessive Secrecy
  6. Inaccurate or Incomplete Information
  7. Mission Creep

2009 Virginia terrorism threat assessment

In 2009, the Virginia Fusion Center came under criticism for publishing a terrorism threat assessment which stated that certain universities are potential hubs for terror related activity. The report targeted historically black colleges and identified hacktivism as a form of terrorism.

Freedom of Information Act processing performance

In the Center for Effective Government analysis of 15 federal agencies which receive the most Freedom of Information Act FOIA requests, published in 2015, the Department of Homeland Security earned a D by scoring 69 out of a possible 100 points, i.e. did not earn a satisfactory overall grade. It also had not updated its FOIA policies since the 2007 FOIA amendments.

Fourteen Words slogan and "88" reference

In 2018, the DHS was accused of referencing the white nationalist Fourteen Words slogan in an official document, by using a similar fourteen-worded title, in relation to illegal immigration and border control:
We Must Secure The Border And Build The Wall To Make America Safe Again.

Although dismissed by the DHS as a coincidence, both the use of "88" in a document, and the similarity to the slogan's phrasing, drew criticism and controversy from several media outlets.

"Abolish DHS"

While abolishing the DHS has been proposed since 2011, the idea was popularized when Alexandria Ocasio-Cortez suggested abolishing the DHS in light of the abuses against detained migrants by the U.S. Immigration and Customs Enforcement and U.S. Customs and Border Protection agencies.

Portland Protests

In 2020, the DHS was widely criticized for detaining protesters in Portland, Oregon. It even drew rebuke from the department's first secretary and former Pennsylvania Governor Tom Ridge who said that it would be "it would be a cold day in hell before I would consent to an uninvited, unilateral intervention into one of my cities”.