In 1998, a concession agreement commenced, which established the concessionaire's investment commitments and grantor. Thus, it was possible to realise savings for the state coffers of more than US$1.6 billion, a figure corresponding to the subsidies that the state failed to spend with the operation of the system in the period 1998/2009. Since the turn of the century, the number of passengers carried has increased and the system has seen significant improvement in compliance with the scheduling of trains, which are monitored on an ongoing basis by the government, through the regulatory agency. In 1998, before the grant, 145,000 passengers were transported per day, with a punctuality of less than 30%. In 2009, over 510,000 passengers were transported per day, with an average punctuality of 90%, the highest rate ever recorded in the history of the system.
Modernization
With the arrival of 30 new trains in 2011, 14 previous SuperVia train configurations will be withdrawn from. Capable of carrying 1,300 passengers, the new trains have several technical advantages, such as: alternating currenttraction motors, air conditioning with automatic temperature control, automatic coupling system, door system with detection of, electronic billboards and onboard displays, sound equipment, security cameras, lubrication system friezes, intercom and emergency signaling devices in accordance with the accessibility standard. Trains will also have cameras on the sides, which allows monitoring by the driver of any platform without having to move away from the command post in the cabin. The color blue will be used. Made of fiber, the seats have a padded backrest in synthetic fabric. There are eight seats of a different color on each car and in the engine cars, there are special spaces for wheelchair users. And centers located in the fore sections of the cars, serves to transmit information to passengers. Four cameras will be installed in each car, allowing the driver to have visual surveillance of any emergency request. Four LCD televisions will be installed, with the goal of enabling business partnerships and educational and government institutions.
Lines
Special Services
Aerial tramway/cable car of the "Complexo do Alemão" favela
On 8 July 2011, SuperVia began operating the "Complexo do Alemão" slum cable car, the first mass transitaerial lift passenger system in Brazil. The cable car is integrated into the urban rail transport system and has six stations - "Bonsucesso", "Adeus", "Baiana", "Alemão", "Itararé/Alvorada" and "Palmeiras". The system consists of 152 gondolas, each of which can carry 10 passengers, eight seated and two standing, and is 3.5 km in length. From the first station to last takes 16 minutes. According to the law signed by Governor Sérgio Cabral, each resident is entitled to two free tickets per day. The unit rate will cost $R1.