South Western Railway (train operating company)
South Western Railway is a British train operating company owned by FirstGroup and MTR Corporation that operates the South Western franchise. It operates commuter services from its Central London terminus at London Waterloo to South West London. SWR provides suburban and regional services in the counties of Surrey, Hampshire and Dorset, as well as regional services in Devon, Somerset, Berkshire and Wiltshire. Its subsidiary Island Line operates services on the Isle of Wight.
SWR was awarded the South Western franchise in March 2017, and took over from South West Trains on 20 August 2017.
History
in July 2015, having failed to negotiate an extension with South West Trains, the Department for Transport announced that the South Western franchise would be relet.In February 2016, the DfT announced FirstGroup and Stagecoach had been shortlisted to bid for the next South Western franchise. In June 2016, MTR Corporation took a 30% shareholding in the FirstGroup bid. In July 2016, the DfT issued the Invitation to Tender.
In March 2017, the franchise was awarded to First/MTR, operating from 20 August 2017 to 18 August 2024, with an option for the DfT to extend for a further 48 weeks.
In July 2017, the Competition & Markets Authority sought undertakings from SWR that it would not abuse its monopoly on services to the West of England, Dorset and Somerset, as FirstGroup also operated the Greater Western franchise in those regions. The CMA accepted a concession from FirstGroup and MTR that unregulated fares between London and Exeter would be capped.
In April 2018, concerns began to grow over South Western Railway's performance over previous months after the number of delays and cancellations began to rise. The Transport Secretary, Chris Grayling, announced an independent review into the performance of South Western Railway and Network Rail. This was welcomed by Winchester's MP, Steve Brine.
In July 2018, it was reported that FirstGroup/MTR were renegotiating the SWR contract due to the operator's inability to deliver on many of its promised improvements, as well as its declining performance and history of industrial action.
From 2 December 2019 until 2 January 2020, the RMT union undertook a 27-day rail strike in protest to SWR's plans to potentially introduce DOO on their new Bombardier suburban fleet, which would thereby nullify the role of the guard. The RMT have made clear their severe concern with the DOO plans with regards to SWR and other operators planning to roll out DOO. Whilst SWR promised to roster a second trained member of staff on all services, the RMT were concerned that SWR would exploit a term in the agreement which stated that they could operate guard-less passenger services in the event of extreme disruption.
In January 2020, SWR announced that they were in discussions with the government regarding the future of the franchise following a £137 million loss, with termination of the contract being a possibility.
Services
South Western Railway is the main operator for western Surrey, Hampshire and Dorset, and also serves London, Berkshire, Wiltshire, Somerset and Devon.Most SWR services run on electrified lines using the 750 V DC third-rail system. There is a diesel fleet for services on the West of England line to Salisbury, Exeter and Bristol, using the unelectrified track beyond Worting Junction just west of Basingstoke, and for Salisbury to Southampton via Romsey services which also serve Eastleigh. SWR operates almost 1,700 train services per day.
From, SWR's London terminus, long-distance trains run to southern England, including the major coastal population centres of Portsmouth, Southampton, Bournemouth, Poole and Weymouth. There are also trains to Reading, Exeter and Bristol, but these are not the principal fast services from London to those cities, which are operated from by Great Western Railway. The majority of its passengers are on suburban commuter lines in inner and south-west London, Surrey, east Berkshire, and north-east Hampshire.
As with most rail companies, non-folding bicycles are banned from peak-time trains to and from London. However, these restrictions apply only to cyclists boarding or alighting in the area bounded by Hook, Alton, Guildford, Reading and Dorking, in order to maximise available passenger space on the most crowded trains.
Mainline services
South Western Railway operates regular services on four mainline routes:- The South Western Main Line runs between London and the town of Weymouth; the route passes through several large towns and cities, including Woking, Basingstoke, Winchester, Southampton, Bournemouth, Poole and Dorchester. South Western Railway operates trains along the entire length of the line. Almost all trains operated by the company start from or terminate at London Waterloo; these include stopping services as far as Basingstoke, semi-fast services to/from Southampton and Poole, and express services to/from Weymouth. There are also trains to and from Portsmouth; these trains branch off the SWML at Eastleigh, then proceed via the Eastleigh to Fareham and West Coastway lines to Portsmouth Harbour station. In addition to the South Western Railway services, CrossCountry operates regular passenger services on the line between Basingstoke, Southampton and Bournemouth; these usually run to and from Manchester or Newcastle.
- The Portsmouth Direct Line branches off the SWML at Woking and runs to Portsmouth via Guildford, Haslemere, Petersfield and Havant. South Western Railway operates all passenger trains on this route; these include fast and semi-fast services between London and Portsmouth, and semi-fast services as far as Haslemere.
- The West of England Main Line is the only mainline route that is not fully electrified. It leaves the SWML at Basingstoke and runs to Exeter via Andover, Salisbury, Gillingham and Yeovil. South Western Railway is the only operator on the line, with most services running between London and either Salisbury or Exeter St Davids. Some peak-time services terminate at various other destinations on the line, including Gillingham and Andover; other peak services branch off the line and run to station via the Wessex Main Line. On Summer Saturdays, there is also a daily return service to Weymouth, which leaves the WEML at Yeovil Junction and continues via the Heart of Wessex Line.
- The Alton Line leaves the SWML at and runs to Alton via Aldershot and Farnham. It is the shortest of the four mainline routes and as such it is sometimes considered an outer suburban route instead. Services usually run the full length of the line between London and Alton, though some services terminate at Farnham.
Metro and Suburban services
South Western Railway also operates many suburban "Metro" services in an around London. These all run between London Waterloo and, where they split into two separate routes: via Putney and via Wimbledon. All services on the suburban part of the network are operated by Class 450, Class 455, Class 456, Class 458 and Class 707 electric multiple units.Via Putney
The main route via Putney is known as the Waterloo to Reading Line. It runs between London and Reading and passes through towns such as Staines-upon-Thames, Ascot and Bracknell. Branch lines on this route include:- The Hounslow Loop Line, which leaves the main line at, runs via and rejoins the line between and . Most services on the branch run either between London and Weybridge, or run in a loop from Waterloo to Waterloo via Brentford, Whitton and Richmond.
- The Kingston Loop Line, which branches off at Twickenham, runs via Kingston and joins the South Western Main Line at New Malden. Most services on this line run in an anticlockwise loop, from Waterloo to Waterloo, via Putney, Strawberry Hill, Kingston and Wimbledon.
- * There is also a branch line to Shepperton, however, this is only served by Putney trains at peak times.
- The Staines to Windsor Line, which branches off the main line at Staines-upon-Thames and runs to Windsor & Eton Riverside station. Most services run semi-fast between London and Windsor.
- The Chertsey Branch Line, which leaves the main line at Virginia Water and runs to Weybridge. Most services on the line run between London and Weybridge via the Hounslow Loop Line; a few services are extended beyond Weybridge, to and from Woking.
- The Ascot to Guildford Line, which is only served by through trains at peak times; these services run between London and Aldershot.
Via Wimbledon
The main route via Wimbledon uses the slow tracks of the quadruple-track South Western Main Line. Suburban trains run along the mainline between London and Woking. Branch lines on this route include:- The Mole Valley Line, which branches off the main line at Raynes Park and runs via Epsom to Leatherhead, where the branch line itself splits into two lines: one to Guildford and one to Horsham via Dorking. SWR runs regular services to both Guildford and Dorking; the section between Dorking and Horsham is operated by Southern.
- * The Chessington Branch Line branches off the Mole Valley Line at Motspur Park and runs to Chessington.
- The Kingston Loop Line, which leaves the SWML at New Malden, runs via Kingston and joins the Waterloo to Reading line at Twickenham. Most services on this line run in a clockwise loop, from Waterloo to Waterloo, via Wimbledon, Kingston, Strawberry Hill and Putney.
- * The Shepperton Branch Line, which branches off the Kingston Loop Line at Teddington. Most services on the branch line run between Waterloo and Shepperton via Wimbledon.
- The Hampton Court Branch Line, which leaves the main line at Surbiton and runs directly to Hampton Court.
- The New Guildford Line, which also branches off at Surbiton, running to Guildford via Claygate. The line joins the Guildford branch of the Mole Valley Line at Effingham Junction.
Other services
Routes that do not start or terminate at London Waterloo include:- The Ascot to Guildford Line, which runs between Ascot and Guildford via Aldershot. Most services on the line run only between Ascot and Guildford, with no extension in either direction; however, some peak-time services do run between London and Farnham via Ascot. The shuttle services are usually operated by Class 450 units.
- The western section of the West Coastway Line between Portsmouth and Southampton. Class 450 units are usually in operation on this route.
- The Eastleigh to Romsey Line between Romsey and Eastleigh. Services on the line are extended beyond Eastleigh to and from Salisbury via Southampton Central and Romsey, in effect calling at Romsey twice. These services are operated using Class 158 units.
- The Wessex Main Line between Salisbury and Southampton. Services are extended beyond Southampton via the Eastleigh to Romsey Line, as described above.
- The Lymington Branch Line between Brockenhurst and Lymington Pier runs every 30 minutes between these two stations. This is done entirely by Class 450 units on this line
- The Island Line on the Isle of Wight, between Ryde Pier Head station and Shanklin. These services are operated using former London Underground Class 483 units: the oldest non-heritage trains in Britain.
Service table
Future services
Improvements promised under the 2017 contract were:- Refurbished trains
- Journeys to London 8 minutes faster from Southampton, 9 minutes faster from Bournemouth, 10 minutes faster from Exeter and 14 minutes faster from Weymouth
- Free Wi-Fi at all stations and on mainland trains
- 29 additional weekday and Saturday services between Portsmouth & Southsea and Southampton Central
- Hourly direct trains from Weymouth to Portsmouth to begin before 2019
- 35 additional weekday and Saturday services between Portsmouth & Southsea and London Waterloo
- More Sunday services
- Investment in stations, including improvements to Southampton Central station
- Live information on seating availability and crowding levels via a new mobile phone app