Service availability is an extension of high availability, referring to services that are available regardless of hardware, software or user fault and importance. Key principles of service availability:
Minimization of mean time to repair – time to restore service after an outage
Fault prediction & avoidance – take action before something fails
The traditional definitions of high availability have their roots in hardware systems where redundancy of equipment was the primary mechanism for achieving uptime over a specific period. As software has come to dominate the landscape, the probability of failure is often much higher for applications than it is for hardware and so these concepts have been extended encompass an overall view of service availability where downtime, irrespective of its cause, is an exceptionally rare event. Services and applications should always be available, whether it is during abnormal system operation, scheduled maintenance, or software upgrade, for example. SA Forum support commercial off-the-shelf technology for uninterrupted service availability, application portability and seamless integration. Collaborating industry organizations include the following:
CP-TA : ensure interoperability on xTCA platforms.
PICMG : develop open specifications that adapt PCI technology for use in high-performance telecommunications and industrial computing applications.
SCOPE Alliance: enable and promote the availability of open carrier grade base platforms based on COTS hardware / software and Free and open-source softwarebuilding blocks, and to promote interoperability between such components.
The Linux Foundation: promote, protect, and standardize Linux by providing unified resources and services needed for open source to successfully compete with closed platforms.
Specifications
Specifications for carrier-grade service availability include:
Hardware Platform Interface
Application Interface Specification
Mapping Specifications
*Java Mapping Specifications
*HPI-to-AdvancedTCA Mapping Specifications
Educational resources
The SA Forum free educational materials enable self-guided training the SA Forum specifications:
