Kaplan and David P. Norton created the Balanced Scorecard, a means of linking a company's current actions to its long-term goals. Kaplan and Norton introduced the balanced scorecard method in their 1992 Harvard Business Review article, The Balanced Scorecard: Measures That Drive Performance. This method has been endorsed by companies from every industry and corner of the world as evidenced by the Palladium Balanced Scorecard Hall of Fame for Executing Strategy and Bain & Company's Management Tools and Trends report. He has also published in the fields of strategy, cost accounting and management accounting. He is a co-founder, with David P. Norton, of ESM Software Group, and has been integrally involved in the thought leadership work of Palladium International and its past iterations. Norton and Kaplan remain affiliated with Palladium. Time-Driven Activity-Based Costing Kaplan and Steven Anderson co-developed time-driven activity-based costing, or TDABC, a methodology for companies to fully understand costs and to assist them to get on a simpler and more powerful path to increased profits. Most recently, this methodology is being applied to healthcare, in order to measure health care delivery costs across an entire care continuum, at the medical condition level. Kaplan is also a prolific case writer and have featured among the top 40 case authors consistently, since the list was first published in 2016 by The Case Centre. He ranked 32nd In 2018/19, 12th in 2017/18, 18th in 2016/17 and 12th in 2015/16. He also featured on the list of The Case Centre's all-time top authors list released in 2014.
Selected publications
Books and Textbooks, a selection:
Kaplan, R. S., Serafeim, George, & Tugendhat, Eduardo. Inclusive Growth: Profitable Strategies for Tackling Poverty and Inequality. Harvard Business Review.
Kaplan, Robert S., and Steven R. Anderson. Time-Driven Activity-Based Costing: A Simpler and More Powerful Path to Higher Profits. Harvard Business Press, 2007
Kaplan, Robert S., and David P. Norton. Alignment: Using the Balanced Scorecard to Create Corporate Synergies. Harvard Business Press, 2006.
Kaplan, Robert S., and David P. Norton. Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Harvard Business Press, 2004.
Kaplan, Robert S., and David P. Norton. The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Harvard Business Press, 2000.
Cooper, Robin, and Robert S. Kaplan. The design of cost management systems: text and cases. Prentice Hall, 1999.
Kaplan, Robert S., and David P. Norton. The Balanced Scorecard: Translating Strategy into Action. Harvard Business Press, 1996.
Articles, a selection:
Kaplan, Robert S., George Serafeim, and Eduardo Tugendhat. "Inclusive Growth: Profitable Strategies for Tackling Poverty and Inequality." Harvard Business Review 96.1
Kaplan, Robert S., and David P. Norton. "Using the Balanced Scorecard as a Strategic Management System." Harvard Business Review 74.1 : 75-85.
Kaplan, Robert S., and David P. Norton. "The Balanced Scorecard: Translating Strategy into Action." Harvard Business Press, 1996.
Kaplan, Robert S., and David P. Norton., "The Balanced Scorecard: Measures That Drive Performance," Harvard Business Review, Jan.–Feb. 1992