RingCentral is an American publicly traded provider of cloud-based communications and collaboration solutions for businesses. The company is considered the leader in Unified Communications as a Service in terms of revenue and subscriber seats. RingCentral CEO Vlad Shmunis and CTO Vlad Vendrow founded the company in 1999. RingCentral investors included Doug Leone, Sequoia Capital, David Weiden, Khosla Ventures, Rob Theis, Scale Venture Partners, Bobby Yerramilli-Rao, Hermes Growth Partners and DAG Ventures. It completed its IPO in 2013.
History
Co-Founders of RingCentral, Vlad Shmunis and Vlad Vendrow, previously worked together at RingZero Systems where Vlad Shmunis was Founder / CEO and Vlad Vendrow was Director of Engineering. RingZero was focused on small business communications on Microsoft Windows. The company was sold to Motorola for "double-digit millions". After Motorola changed the focus exclusively on mobile platforms, Vlad Shmunis and Vlad Vendrow founded RingCentral. RingCentral was bootstrapped from 1999 until it received its first round of venture capital investment in 2006. In 2011, RingCentral added Cisco and Silicon Valley Bank as investors and had, to date, secured a total of $45 million in capital investment. On September 27, 2013, RingCentral completed its IPO. The company completed a follow-on offering in March 2014 that raised $39.8 million for the company. In May 2019, RingCentral purchased the naming rights to the Oakland Coliseum renaming it to the RingCentral Coliseum. It is home to the Oakland Athletics and was the home of the Oakland Raiders during the first year of the naming agreement. In April 2020, RingCentral launched a video conferencing product, RingCentral Video.
Acquisitions
In June 2015, RingCentral acquired Glip, a team collaboration provider. In October 2018, RingCentral acquired Dimelo, a Paris-based OmniChannel contact center provider. In January 2019, RingCentral acquired Connect First, a Boulder, Colorado-based outbound and blended customer engagement provider.
Products
RingCentral's flagship product is RingCentral Office. The company also offers RingCentral Professional, and RingCentral Fax. RingCentral provides a cloud-based business phone system. It offers PBX features such as multiple extensions; call control; Outlook, Salesforce, Google Docs, DropBox and Box integration; SMS; video conferencing and web conferencing; fax; auto-receptionist; call logs; and rule-based call routing and answering. Customers do not require capital investment or maintenance contracts, which lowers customer costs and – as with most cloud-based technologies -- "potentially disrupts" traditional on-premises PBX providers.
RingCentral Office
RingCentral Office is a cloud-based PBX system for businesses. RingCentral Office features include call auto-attendant, company directory, call forwarding and handling, multiple extensions, a mobile app for iPhone and Android, Business SMS, video conferencing and screen-sharing, and fax.
RingCentral Professional
RingCentral Professional is a suite that provides a universal telephone number, voice mail, dial-by-name directory, call-forwarding, and other features through a smartphone app on iPhone and Android devices.
RingCentral Fax
RingCentral Fax allows users to send and receive faxes through the Internet without a fax machine. The service integrates with Dropbox, Box, and Google Docs.
RingCentral Meetings, Webinar and Rooms
RingCentral Meetings is a web conferencing solution
RingCentral Webinar allows companies to host HD-ready virtual events with up to 3000 attendees.
RingCentral Rooms is to manage web conferences.
RingCentral Glip
In June 2015, RingCentral acquired Glip. Glip is a persistent workstream collaboration platform which adds team messaging, document sharing, task and event management, and other collaboration functionality to the RingCentral platform. Glip was acquired by RingCentral for an undisclosed amount.
