Rachel Elnaugh


Rachel Elnaugh is a British entrepreneur who founded the UK gift company Red Letter Days. She was one of the investors participating in the first two series of BBC Two's TV show Dragons' Den.

Early life

When she was younger she lived above her Father's electrical shop, 'Elnaugh and Son' in Chelmsford. Rachel attended Chelmsford County High School for Girls, a Grammar School in Essex. She originally wanted to take art history, but she was rejected by five universities, and she climbed the corporate ladder from being an office junior in a local firm of accountants to become a qualified tax consult with Arthur Andersen.

Career

Red Letter Days

In 1989 Elnaugh founded Red Letter Days, one of the first UK companies to sell experiential gifts such as motor racing days, hot air ballooning and health spa days. The idea to set up Red Letter Days came from purchasing tickets to a cricket match for her father as a gift.
The company grew to an £18 million turnover, and led to Elnaugh being a 2001/2 finalist in the Veuve Clicquot Businesswoman of the Year and Ernst & Young Entrepreneur of the Year.
After an attempt to expand the business into the retail sector, Red Letter Days went into administration on 1 August 2005; Elnaugh had become a dragon on the TV series Dragons' Den, the remaining assets and goods of Red Letter Days were bought by fellow dragons Peter Jones and Theo Paphitis.
ITV1's Tonight programme criticized the business model of Red Letter Days, which included unpaid suppliers and disappointed purchasers. The programme suggested that the company failed to escrow or earmark supplier payment equity, instead of using it for working capital. However, Elnaugh blamed Red Letter Days' bankers.

''Dragons' Den''

In the mid 2000s, Elnaugh joined the BBC TV series Dragons' Den. She was one of the five investors in the first two series of the show, making five agreed investment offers - in Grails, Le Beanock, Snowbone, Elizabeth Galton and Bedlam Puzzles.

After Dragons Den and Red Letter Days

Her book Business Nightmares about the fine line between business success and failure was published by Crimson in May 2008. After this, Elnaugh was a business mentor for other entrepreneurs, and founded the digital publishing and marketing platform Source TV in 2013. Her book PROSPERITY was published on 23 April 2016.

Publications