Patient Ombudsman
The Patient Ombudsman is an ombudsman office which acts as a neutral body of last resort of complaints about the health system in Ontario, Canada. The position was created in 2015 through amendments to the Excellent Care for All Act. Unlike the Ontario Ombudsman, the Patient Ombudsman is not an independent officer of the Legislative Assembly of Ontario; the Patient Ombudsman's office is under the jurisdiction of the Ministry of Health's advisory agency Health Quality Ontario.
In the office's first year, it received 2,000 complaints. The bulk of complaints were about Ontario's hospitals. The office received 2,300 complaints in its second year of operations.
The Patient Ombudsman has jurisdiction over public hospitals, long-term care homes, as well as home and community care coordinated by the Local Health Integration NetworksList of Patient Ombudspersons
