The station originally opened in July 1947, under the London and North Eastern Railway, which operated electric suburban passenger services on the North Tyneside Loop – known as the Tyneside Electrics. The original neoclassicalstation building was joined by a covered concrete footbridge and waiting rooms in the late 1950s, all of which were frequent targets for vandals by the 1970s. Following closure for conversion in the late 1970s, a number of alterations were made to the station, including the shortening of platforms, construction of a new footbridge with spiral ramps to improve wheelchair access, and installation of new signage and ticket machines. After the initial conversion work, the station buildings remained largely unchanged until 1999, when extensive refurbishment work took place. A new ticket hall was added on the eastbound platforms, and related aesthetic changes were made to the original footbridge constructed by the London and North Eastern Railway. The 1940s station building on the westbound platforms of the station was also upgraded and refurbished. In 2001, Tag-Tile, an artwork designed by Rob Belilios and Simon Jones, was commissioned for the station. The artwork was created with the involvement of local young people, in response to graffiti issues at the station. The station also features Journey's Echo, a collection of artwork created in collaboration with sixth form students from the nearby secondary school, which was commissioned in 1999.
Facilities
Step-free access is available at all stations across the Tyne and WearMetro network, with ramped access to platforms. Ramps also provide step-free access over the footbridge between platforms. The station is equipped with ticket machines, waiting shelter, seating, next train information displays, timetable posters, and an emergency help point on both platforms. Ticket machines are able to accept payment with credit and debit card, notes and coins. The station is also fitted with smartcard validators, which feature at all stations across the network. A small newsagent's shop is housed within the station building, on the westbound platform. There is no dedicated car parking available at the station. There is the provision for cycle parking, with 5 cycle pods available for use.
Service and frequency
Longbenton is served by the, which operates between South Shields and St. James with an end-to-end journey time of 83 minutes. Services from platform 1 operate towards South Shields, with the first train departing at 05:21. Services from platform 2 operate towards St. James via Whitley Bay, with the first train departing at 05:08. Trains run frequently across the network, at intervals of up to every 12 minutes, and every 15 minutes, with the last trains departing at around midnight. Additional trains run during morning and evening peak hours between Pelaw and Monkseaton. This provides up to 10 trains per hour through the station at peak times. Journey times from Longbenton are:
