James' mother was on government welfare for at least some of James' youth. She was raised in the inner city of Richmond, Virginia. James attended John Marshall High School in Richmond, Virginia. A graduate of Hampton University, James is the recipient of numerous honorary degrees, most recently the Doctor of Laws Degree from Pepperdine University. James is the recipient the University of Virginia's Publius Award for Public Service, and the Spirit of Democracy Award for Public Policy Leadership from the National Coalition on Black Civic Participation. As a 1994 graduation speaker at Hampton University, James said, " experiencing cultural AIDS. We as a country have been the victims of an immune system that has broken down. It's gone."
James served as the director for the United States Office of Personnel Management from 2001 to 2005 in the George W. Bush administration. Paul Krugman noted that Regent University boasted of 150 graduates working in the Bush administration and criticized James' tenure as the federal government's chief personnel officer when many of these hires occurred. Boston Globe, journalist Charlie Savage wrote that previous to James' work as director of OPM, "veteran civil servants screened applicants and recommended whom to hire, usually picking top students from elite schools." Noting that Regent University is ranked a "tier four" school by US News & World Report, the lowest score and essentially a tie for 136th place, Savage said James' changes resulted in lawyers with more conservative credentials, less prior experience in civil rights law and the decline of the average ranking of the law school attended by the applicants. In addition to Savage, other journalists made similar comments.
Later career
On November 4, 2009, Governor-elect Bob McDonnell of Virginia named her one of the co-chairs of his transition committee and subsequently appointed her as a member of Virginia Commonwealth University's governing body, the Board of Visitors. On December 19, 2017, the Heritage Foundation, an influential conservative Washington, D.C.-based public policy research institute, announced that James would be its sixth president. She has served as a member of the Board of Trustees since 2005. James was named one of the Library of Virginia's Virginia Women in History in 2018. In 2018, she was nominated by President Trump to serve as one of two members of the Women's Suffrage Centennial Commission. In March 2019, she was appointed to the Advanced Technology External Advisory Council, which was set up by Google to advise on the ethical implications of Artificial Intelligence. Her appointment proved controversial, with some employees of Google protesting. On April 5, 2019, it was reported that Google had disbanded the ATEAC after more than 2,380 employees at Google signed a petition asking that James be removed from it. The petition signers indicated that "James' positions on transgender and immigrant rights should have disqualified her from weighing in on AI ethics."
Personal life
James is the mother of three grown children and the wife of Charles E. James Sr., who was the Deputy Assistant Secretary of the Office of Federal Contract Compliance Programs from 2001 to 2009 during the administration of George W. Bush.
Books
Never Forget, Transforming America: From the Inside Out ; and What I Wish I'd Known Before I Got Married.