Jubilant FoodWorks


Jubilant FoodWorks Limited, is an Indian food delivery company based in Noida, Uttar Pradesh which holds the master franchise for Domino's Pizza in India, Nepal, Sri Lanka and Bangladesh, and also for Dunkin' Donuts in India. The company is a part of the Jubilant Bhartia Group.

History

The company was incorporated on 16 March 1995 as Domino's Pizza India Private Ltd and began operations in 1996. It changed its name to Jubilant FoodWorks Ltd in 2009. The company opened India's first Domino's Pizza outlet in New Delhi in 1996.
On 24 February 2011, Jubilant FoodWorks signed a master franchise agreement with American coffeehouse chain Dunkin' Donuts to operate the brand in India. Jubilant FoodWorks opened India's first Dunkin' Donuts outlet in Connaught Place, New Delhi in April 2012. Jubilant FoodWorks was named "Emerging Food Group of the Year" by The Economic Times in 2012.
On 19 March 2014, the 700th Domino's Pizza outlet was opened at HUDA City Centre metro station in Sector-29, Gurgaon, Haryana. The company opened 47 new restaurants between January–March 2014 and 150 outlets in the 2013–2014 financial year. In January 2016, Domino's opened its 1000th outlet.
In 2016, Centre for Science and Environment reported that their pizza bread were laced with toxins and carcinogens such as potassium bromate and potassium iodate. Domino's did not respond to the CSE queries Potassium bromate is a Category 2B carcinogen, meaning it can cause liver cancer.
In 2017, live bugs were found in Domino's pizza seasoning sachets in Delhi. A video of the same went viral.
This prompted Domino's to stop giving seasoning sachets for some time. When they restarted, they changed the packing from transparent to opaque.
The company launched its first homegrown brand called Hong's Kitchen, offering fast casual Chinese dining, with the first restaurant opening at Eros Mall in Gurugram on 13 March 2019.

Domino's Pizza

India

The first Domino's Pizza in India opened in New Delhi in 1996. India was Domino's second-largest market in 2019, behind the United States surpassing United Kingdom. In December 2014, India became Domino's 2nd largest market. Domino's Pizza operates 1,325 stores in 282 Indian cities as on 31 December 2019.
It was headed by Ajay Kaul since 2005. Pratik Pota became the CEO from April 2017.
Domino's began accepting online orders in 2011, and online orders accounted for approximately 18-20% of total sales as of December 2013.

Other countries

Jubilant FoodWorks Lanka Pvt. Limited, a subsidiary of Jubilant FoodWorks, operates 23 Domino's Pizza outlets in Sri Lanka as on 21 December 2017.
Domino's Pizza outlets in Bangladesh are owned and operated by Jubilant Golden Harvest Ltd., a joint venture between Jubilant FoodWorks and the Golden Harvest Group. The first outlet opened in February 2019. There are currently 3 outlets in Bangladesh.

Dunkin' Donuts

The company opened the first Dunkin' Donuts outlet in Delhi in April 2012. Jubilant FoodWorks operates 32 Dunkin' Donuts outlets in 10 Indian cities as of 31 December 2019. Apart from donuts, Munchkins, and coffee, the chain also serves vegetarian and non-vegetarian hot and cold food.

Hong's Kitchen

Jubilant FoodWorks launched its first homegrown brand called Hong's Kitchen, offering fast casual Chinese dining, with the first restaurant opening in Gurugram on 13 March 2019.