Joseph Sidney MittyMBE was a British salesman and the man who turned the first Oxfam gift shop into a national retailnetwork of shops selling second hand clothing and other goods. This network put Oxfam on the high street map and has contributed substantially to Oxfam's income as well as presence in the public eye over the years. It was also an inspiration for many charities to follow Oxfam's lead. Mitty worked for Oxfam for 33 years, earned the nickname of "salesman of the angels". By 2007, over 700 Oxfam shops throughout the UK.
Joe Mitty was hired directly by Oxfam founder, Cecil Jackson-Cole, in 1947. Mitty was instructed to meet Jackson-Cole in the lobby of the Grosvenor Hotel, in Victoria with a handkerchief over his face. He was also told to address anyone who approached him with the question, "Are you Mr Jackson-Cole?" Mitty was hired at the hotel by Jackson-Cole and received a starting salary of a little over £8 per week. This made Mitty Oxfam's first paid employee. Mitty's initial role at Oxfam was to oversee the distribution of donated clothing to Europeans who had been left impoverished during World War II. However, Oxfam soon saw an untapped financial potential in selling the donated clothing rather than just sending the donations to Europe. This would allow Oxfam "to become a shop that sold everything but bought nothing," to quote The Telegraph. Proceeds from the sales of the donated goods would be used to fund Oxfam's charitable goals. Mitty's motto for the first gift shop was "If you donate it, we can sell it." Some of the more unusual items that Mitty sold were used false teeth and a live donkey. The shop took £500 during its first year of operation, but by 1953 its annual profits were £10,000. Mitty's success with the first Oxfam shop gave him the opportunity to oversee and open several more charity shops throughout Britain by the early 1960s. His growing success at Oxfam allowed him to recruit a number of celebrities including Harry Secombe who helped to draw attention to Oxfam's work. By 1971, Mitty's Oxfam charity shops were making over £1 million and had become the largest charity shop chain in the country. Joe Mitty officially retired from Oxfam in 1982, though he continued to work as an Oxfam ambassador. In 2006, he appeared with Victoria Beckham at an Oxfam charity shop in Notting Hill where she presented him with an award and he sold her a black dress for £19.99 as part of a campaign to draw attention to Oxfam's work. He also worked with the 20,000 volunteers who run Britain's over 700 Oxfam charity shops. Mitty was awarded an MBE in 2003 for his work with the Oxfam charity shops and service to Oxfam. In 2006, the then Prime Minister, Tony Blair, presented Mitty with a lifetime achievement award at the TV-Daily Mirror Pride of Britain event. Blair declared to the audience that if Mitty had worked in the private sector he would have been a multi-millionaire. Carol Vorderman called Mitty "the grandfather of British charity shops" at the same awards.
Quotes
In a 2002 speech, Joe Mitty told a gathering of Oxfam charity shop managers that: "I was a sort of Christopher Columbus of the 1940s. I had no idea how to price things and when. But I had two words - rage, and passion. Rage because of the inequality and injustice in the world, and a passion to do something about it."