Jade is introduced into the series as part of the new Sutherland family who move from the city to live in Summer Bay. Jade was Garven's first role on television. Garven said that working on Home and Away was a fun experience and that she had developed a good working relationship with those who play her on-screen family. Jade is portrayed as the "quieter" and "dreamy" of the Sutherland sisters, a keen book reader who likes to help out those less fortunate than herself. Jade is prone to illness and is a long sufferer of asthma. Jade's family see her as "fragile" and "vulnerable" and feel the need to treat her with care. The serial's official website describe her as being "stronger that many people realise" despite her fragile nature. Jade has also learnt to play on her weakness to get her own way in life. Jade is strong willed in knowing what she wants from life and does not like being told to do something she does not agree with. Garven described Jade stating that "she is a nice person and a very sweet girl. She can be a little flighty and she always talks too much. She tends to babble on but genuinely cares for people." Jade and her twin sisterKirsty Sutherland claim to share a "telepathic" connection in which they know when one another are in trouble. The theme was a prominent feature throughout Jade and Kirsty's tenure. However, producers later implemented a storyline in which Jade discovers that she is not related to the Sutherlands. The revelation that she was mixed up with another baby after birth conflicted their ideas of a telepathic connection between twins. Jade enters into a relationship with the character of Nick Smith and who plays Nick said that he and Garven had "a lot of fun together" portraying their relationship. In one storyline Jade and Nick attempt to appear on a reality television series titled "The Dorm", which radio host Garth Russell plays the director, who Jade attempts to impress.
Storylines
Jade arrives in Summer Bay from the city with her twin sister, Kirsty and their older sister Dani when their parents Rhys and Shelley. Jade begins dating Duncan Stewart, while Kirsty dates Nick. When Brodie Hanson moves in with the Sutherlands, she and Jade form a sisterly bond after they share a room for a while. Jade soon resumes her ballet classes but is unnerved by a rival, Tonya and soon begins having issues with her body and develops bulimia as a result. She and Duncan soon break up after Duncan's behaviour has become uncontrollable following his mother Ailsa's death. Jade later begins seeing Nick after he and Kirsty split. Their relationship suffers several tests when Vice PrincipalAngie Russell begins playing mind games with Nick, manipulating him. After Angie is killed in an argument with her son Dylan, Jade and Nick try to get their relationship back on track but things are not easy when Nick becomes a contest on reality TV show "The Dorm" and is seen allegedly cheating on her with another contestant. They reconcile but Nick soon leaves for Los Angeles after a successful audition.
Jade then falls for Seb Miller, who like Nick, had previously dated Kirsty. They become somewhat serious and contemplate moving in together after Year 12. Jade later discovers she was switched at birth with Laura DeGroot, the revelation shatters her, leading to an identity crisis which sends her off the rails, culminating in a suspension from school.
Duncan returns to town and tries to rekindle things with Jade, despite the fact she is now with Seb. Duncan and Jade do drugs one night, which leaves Jade worse for wear. On the night of Robbie Hunter and Hayley Smith's combined birthday party, Duncan steals Robbie's car keys and drives the car while high and involves Jade in a drag race. Seb tries to stop them by jumping on the bonnet but Duncan keeps driving and the car goes over a cliff. The Sutherlands fear that Jade has been killed but she survives with comparatively minor injuries in contrast to Seb, who is left paralysed. After Seb decides to join his grandfather Donald Fisher in the Whitsundays, Jade decides she wants to go too as she feels there is nothing for her in the Bay. Her family tell her they are still there if she wants them. Jade soon then leaves with Kit Hunter for a fresh start in the city to get to know her biological family, the DeGroots. Jade returns several months later when Kirsty undergoes vital surgery and Shelley donates a kidney to her.
Reception
In the book Philip Ardagh's book of howlers, blunders and random mistakery, Ardagh claimed that Jade and Kirsty's "amazing telepathic empathy" was conveniently forgotten by scriptwriters when they were revealed to be unrelated. He added that it must have been a "surprise" to viewers who had previously seen their connection play out. A columnist for the Sunday Mail thought the plot was questionable and said "A family arrive and claim Jade was swapped at birth with their daughter. You couldn't make it up." Jaci Stephen from the Daily Mail has often been critical of Jade. When Jade finished writing her diary, Stephen said it was a "relief" and branded the details of Jade's life as "wretched and boring". She was delighted to watch Jade lose her diary and said that she "couldn't give a stuff" about its content. Stephen later said that "high drama is not something one would associate with the drippy Jade". When the "real" Jade is introduced into the serial, Stephen quipped "that might be a relief; surely she can't be as irritating as the old one".
