The station has a hardstanding island layout linked by footbridges from each side of the line. Its layout and simplicity contrasts with older stations further down the line such as Claygate, the next station. The centre platform tapers as tracks curve more to the north after the station, the London-bound track is on a flyunder west of Surbiton station enabling grade segregation — fast trains on the main line's middle, fast tracks are not affected by trains entering the slow track from this line. A modern ticket machine, Help Point and waiting room exist. The station is staffed from Monday to Friday between 06:30 and 11:00 and covered by Closed Circuit Television at all times. Electronic displays provide updates as to scheduled trains. The station is immediately outside of the area covered by the London Travel Card Zones. Buses running on the north/south minor road east of the station are in the London transport schemes, principally the K3 service.
History
The station was first opened on 20 October 1930 by the intersection of the Kingston Bypass. At the time the Bypass was the A3 London-Portsmouth Road. The site is approximately half a mile south of Hampton Court Junction where these opposing lines join the South Western main line. The line was opened on 2 February 1885. Electric service applied from the outset as it was withdrawn during World War I, to be reinstituted along the route from 12 July 1925, before this station opened. Since built, operators have been successively:
operate all services on the New Guildford Line which includes the station. In both directions, trains call at the station every 30 minutes during peak and off-peak hours; the half which run to Waterloo call at Surbiton then run fast to Wimbledon then call at all stations apart from Queenstown Road. Additional, faster trains run inpeak hours, skipping the stations between Surbiton and London Waterloo. Standard trains are scheduled to take 33 minutes to reach Waterloo. To Guildford from this point trains call at all stops.