Canadian Anti-Fraud Centre
The Canadian Anti-Fraud Centre is Canada's national anti-fraud call centre and central fraud data repository. It was established in January 1993 in North Bay, Ontario, and is jointly operated by the Ontario Provincial Police, Royal Canadian Mounted Police and the Competition Bureau.
The original mandate of PhoneBusters was to prosecute key individuals in Ontario and Quebec involved in telemarketing fraud under the Criminal Code. Its mandate now includes gathering intelligence and receiving complaints on mass marketing fraud, identity theft, deceptive marketing practices and telemarketing frauds. Once received, the centre analyzes the data, disseminate victim evidence, statistics, documentation and prepare reports for other law enforcement agencies in Canada and United States to follow up. It also educates and provides awareness campaign on fraud prevention and telemarketing pitches, particularly in March to prevent future victimization.
