Business communication is exchanging information in order to promote an organization's goals, objectives, aims, and activities, as well as increase profits within the company.
Business communication focuses primarily on achieving goals/aims and, in the case of a public company or organization, increasing dividends of shareholders Business communication is a common topic included in the curricular of Undergraduate and Master's degree programs at many colleges and universities.
Video conferencing: allows people in different locations to hold interactive meetings;
Reports: important in documenting the activities of any department;
Presentations: popular method of communication in all types of organizations, usually involving audiovisual material, like copies of reports, or material prepared in Microsoft PowerPoint or Adobe Flash;
Forum boards: which allow people to instantly post information at a centralized location;
Face-to-face meetings: which are personal and should have a written followup;
Suggestion box: primarily for upward communication, because some people may hesitate to communicate with management directly, so they can give suggestions by drafting one and putting it in the suggestion box.
Letters;
Memos: letters to members of a company or organization;
Directional business communication
Top-down communication
* Communication within the business that is passed down from the top of the business hierarchy to the bottom, the amount of information passed from one level to another relies on a "need to know" basis.
Bottom-up communication
* Communication within the business that is passed up through the business hierarchy from the bottom up.
Horizontal communication
* Communication with those who are on the same level in the business hierarchy as one, very little information moves up or down the chain of command.
Organizations
Founded in 1936 by Shankar is the Association for Business Communication, originally called the Association of College Teachers of Business Writing, is "an international, interdisciplinary organization committed to advancing business communication research, education, and practice."
The IEEE Professional Communication Society is dedicated to understanding and promoting effective communication in engineering, scientific, and other environments, including business environments. PCS's academic journal, is one of the premier journals in Europe communication. The journal’s readers are engineers, writers, information designers, managers, and others working as scholars, educators, and practitioners who share an interest in the effective communication of technical and business information.
