The station was built by the Wirral Railway, replacing their earlier terminus at Wallasey Bridge Road which had opened in 1866. The station was originally known as Birkenhead Docks and opened on 2 January 1888 as through station with Birkenhead Park station becoming the new terminus. The station had three through platforms from prior to 1898, which it still retains to the present day. However, the outer face of the north side island platform sees little use apart from trains to and from Birkenhead North depot at the start and end of service.
From 4 January 1971 until 2 October 1978, the diesel service on the Bidston to Wrexham line, which had previously operated from New Brighton, was diverted to Birkenhead North. These trains terminated on the centre platform which had previously been used for Liverpool-bound services, and when one of the diesel trains was present, Liverpool-bound electric services used the outer north side of the island platform instead. The diesel service was cut back to Bidston from 2 October 1978. Regular use of the outer platform at Birkenhead North thereafter ceased.
Signal boxes
Birkenhead North No. 1 was a 40-lever signal box, which was situated at the western end of the southern platform and opened in 1888. This signal box closed on 9 September 1994 and was demolished over the following two days. Birkenhead North No. 2 was a 25-lever signal box which was situated to the west of the station, approximately a third of the distance towards Bidston. The box was located on the northern side of the Wirral Line at the junction with the Birkenhead Dock Branch goods line. The signal box was closed on 15 September 1994 and was subject to arson in November 1994.
Facilities
The station has a booking office, and on-street parking, which has been upgraded and replaced with a Park and Ride facility, linked directly to the platform. The station is staffed, at all times during opening hours, and has platform CCTV. Each platform has open-air seating and live departure and arrival screens, for passenger information. There is a payphone available. The station provides a Park and Ride service. There are 630 car parking spaces which are free to use for travellers, with lighting columns and CCTV to meet Merseytravel's Travelsafe requirements. There is secure cycle storage for 12 cycles. In 2016 charging posts were added to the car park for the recharging of electric vehicles. As of 4 June 2014, there is step-free access to the platforms for passengers with wheelchairs or prams.
Services
Trains operate every 15 minutes to New Brighton and West Kirby and every 5–10 minutes via Hamilton Square to Liverpool. At other times, trains run every 30 minutes to New Brighton and West Kirby, and every 15 minutes to Liverpool. These services are all provided by Merseyrail's fleet of Class 507 and Class 508EMUs.