BigFix, Inc., was an American company focusing on managing networked desktop, mobile, and server computers. From its origins as a personalcomputer self-help application, the company’s products expanded to on-demand endpoint management services that include asset inventory/discovery, security vulnerability detection and remediation, software distribution, information technology compliance reporting, patch management, software license management, security policy enforcement, and endpoint device power consumption management. Founded in 1997, BigFix, Inc. was headquartered in Emeryville, California. On July 1, 2019, HCL Technologies completed the acquisition of BigFix from IBM, which had previously acquired BigFix for an undisclosed amount. IBM changed the name of the BigFix product to IBM Tivoli Endpoint Manager, but then shortened the name to IBM Endpoint Manager in 2013. IBM changed the name back to IBM BigFix on July 7, 2015. BigFix is now officially available as HCL BigFix by , the software division of HCL Technologies.
History
BigFix, Inc., was founded by David Hindawi and David Donoho in April, 1997 in Emeryville, California. The company’s initial product was a user self-service system management application that was marketed to OEM PC manufacturers. In 2002, the company developed BigFix software for company-wide networked desktop, mobile and server computer management. This shifted the focus of the company from consumer to enterprise markets. Initial uses centered on security patch management, which was identified as a significant pain point at that time for enterprise IT departments. In 2007, BigFix expanded to specific management areas: security threat suppression, enterprise security configuration management and enterprise systems management. In 2009, BigFix entered an exclusive partnership with Trend Micro. Markets included: banking, financial services, manufacturing, government, education, and healthcare. Customers included: Pitney Bowes, Stanford University, SunTrust Bank, Miami-Dade County Public Schools, and the US Department of Energy. On July 20, 2010, IBM acquired BigFix, Inc. for approximately $400 million, and integrated the BigFix product into its Tivoli Software portfolio under the new name IBM Tivoli Endpoint Manager. On March 5, 2013, IBM Tivoli Endpoint Manager was renamed by IBM once again and became IBM Endpoint Manager. On July 7, 2015, IBM changed the name of IBM Endpoint Manager back to IBM BigFix. On December 7, 2018, HCL Technologies announced the acquisition of IBM BigFix and the acquisition closed on July 1, 2019.
Early marketing
Deloitte’s Silicon Valley Technology Fast 50 in 2007 and 2008