The ArizonaConsumer Fraud Act is a package of Arizona state laws that give protections to consumers in almost any kind of transaction related to the sale or advertisement of merchandise. Both the state and a private citizen may bring action under the act, however a private citizen's lawsuit must be brought within one year from the date of the claim.
Powers and Protections given by the ACFA
The ACFA gives consumers in Arizona recourse in the event of fraudulent marketing and sales. A brochure released by the State of Arizona Financing Fraud Division states: Merchants who willfully violate the ACFA may be required to pay up to $10,000 per violation. It also gives broad powers to the Attorney General to investigate fraud already committed or about to be. For instance, Consumer Protection Law Developments states that the Attorney General has the power to "issue subpeonas, administer oaths or affirmations, and conduct hearings in order to carry out his duties under the ACFA."
2012 Ruling that ACFA funds must be returned to consumers
In the 2012 case of STATE OF ARIZONA vs Autozone, Autozone was charged under the ACFA for multiple instances of mispricing merchandise from 2001 - 2006. The state of Arizona sought disgorgement instead of returning funds to consumers. After review, the Arizona Supreme Court ruled disgorgement was not authorized under the ACFA.
Arizona Attorney GeneralMark Brnovich announced April 19, 2016 legal action against Volkswagen for violating the ACFA after the company admitted to using defeat devices to skew vehicle emissions in 2015. Around 4,000 Arizona residents were affected, placing the potential penalty at $40 million. Diamond Resorts settled for $800,000 on December 23, 2016 after the company was sued by Arizona under the ACFA for misleading consumers about timeshares. Some of the allegations included increasing maintenance fees, membership resale and buy-back programs, timeshare resale market, ability to rent timeshares, and discounts on travel needs. Arizona brought an ACFA case against Theranos, reaching a $4.65 million settlement in 2017. Arizona consumers who were affected received refunds in the mail. The average refund was $60.92. The largest refund was $3,411. Under the terms of the settlement Theranos was banned for two years from blood-testing. Attorney General Brnovich announced a $6.28 million settlement with General Motors LLC in March of 2018 as part of a faulty ignition switch-related settlement. Under the settlement, approximately 33,000 Arizona consumers who purchased GM vehicles between July 2009 and July 2014 are eligible for payments. Consumers will receive a minimum of $200 each. Arizona was the only state to obtain restitution directly for consumers.