American Association of Poison Control Centers


The American Association of Poison Control Centers is a national voluntary health organization founded in 1958 that represents the nation’s 55 poison centers. The AAPCC supports poison centers in their public health mission to prevent poisonings, provide education, conduct scientific research and treat individuals exposed to poisoning from medications, environmental events, plants, animals, and household products or toxins. The AAPCC also supports the efforts of poison centers and interested individuals to reduce morbidity and mortality from unintentional poisonings. The AAPCC sets standards for poison center operations and certifies specialists in poison information who are available 24/7 to respond to public, health-care provider and emergency medical service personnel requests for assistance. In addition, the AAPCC maintains the National Poison Data System, the only poison information and surveillance database in the United States.

Key AAPCC Activities

United States poison centers compose a remarkable nationwide medical calls system. A single toll-free telephone number immediately connects a caller to a specialist in poison information anywhere in the U.S. at any time, day or night. A board-certified toxicologist can be reached within a few moments to provide confidential, expert medical advice to people who have been exposed to a poison. This extraordinary system is maintained by the voluntary cooperation of the 55-member organizations of the AAPCC.

1-800-222-1222

The 24-hour national toll-free Poison Help line provides immediate poison information and emergency instructions to all callers regardless of health insurance, immigration status, or language preference from any U.S. telephone or cell phone. Calls are answered by physicians, nurses and pharmacists with highly specialized training in poison management. Poison center services are accessible to all populations, including under-served and undocumented groups, those speaking one of 150 languages and those utilizing telecommunication devices for the hearing-impaired. More than 70 percent of all cases received by poison centers can be safely and effectively treated at home, without need for further medical care.

Cost Savings for the Health-Care System

Substantial cost savings have been attributed to poison center reductions in unnecessary emergency department care through accurate assessment and triage of poisoning exposures. The public health and cost benefits from poison center pre-hospital management of patients not needing ED visits favorably impacts the self-pay or copaying general public, the health-care institution supporting the costs of indigent care, the commercial insurance companies and governmental health-care funding agencies. Poison centers assess and manage more than 70 percent of poison exposures over the phone, eliminating the need for callers to seek further medical care. This reduction in medically unnecessary ED visits decreases hospital overcrowding and minimizes unnecessary ambulance runs, freeing critical emergency staff to handle true emergencies more effectively.

National Poison Data System (NPDS)

The AAPCC owns and manages a large database of information from all poison exposure and information case phone calls to all poison centers across the country. It is the only near real-time, comprehensive poisoning surveillance database in the United States.
NPDS holds more than 50 million poison exposure case records, with more than 2 million new records added each year. It is also a robust and modern system – holding technical medical information that is searchable in many ways. NPDS contains exposure cases dating back to 1985. Today, information and exposure case data is continually uploaded to NPDS from all the poison centers in near “real time.”
NPDS can:
Key regulatory agencies that rely on NPDS data:
NPDS data is also frequently used by pharmaceutical manufacturers.