The flight took off from Aberdeen Airport and stopped at two oil rigs to pick up passengers. Landing first on the Total North Alwyn Platform before flying the short distance to the Borgsten Dolphin; alongside the Dunbar platform as an accommodation tender. After taking off the helicopter was destined to land at Sumburgh Airport to refuel before flying on to Aberdeen Airport.
The weather conditions were a light breeze with mist.
Accident
The helicopter was on an otherwise normal approach to Sumburgh Airport, when at 18:17–18:20 local time, the aircraft lost contact with air traffic control. No mayday was sent out by the pilots as they attempted to make a controlled ditching into the North Sea, 1.5-2 nm west from Sumburgh. The helicopter fell into the sea and then turned upside down during the evacuation. The helicopter was found broken into several pieces up against rocks at Garths Ness. Recovered flight data noted by the Air Accident Investigation Branch suggests that the helicopter engines remained powered until impact. The manufacturer's initial analysis based on that data indicated that a combination of factors had placed the helicopter into a vortex ring state at low altitude which made impact "unavoidable".
Rescue operations
The Lerwick and Aith Royal National Lifeboat Institution lifeboats and the Sumburgh based Coastguard helicopter were sent to find the downed helicopter. Two helicopters from Bond Offshore Helicopters, an RAF helicopter from RAF Lossiemouth, the passenger ferry and a cargo ship, the also joined in the search. Coastguard Rescue Teams from Sumburgh, Lerwick, West Burra Isle, Bressay and Walls were involved in the transfer of casualties to the ambulance service, the search for missing casualties and the logging of washed up wreckage on the days following the crash. The helicopter was found;12 passengers and two crew were rescued and sent to Gilbert Bain Hospital in Lerwick, Shetland Islands. One of the rescued passengers died from their injuries whilst being transported to the hospital. Two bodies floated free of the aircraft and were recovered by Lifeboat. Another was recovered later from the wreckage.
Aftermath
A day after the accident CHC helicopter temporarily suspended all Super Puma L2 flights worldwide. The Helicopter Safety Steering Group said that all four different models of the Super Puma should be ground over safety concerns. On 10 September 2013, the Transport Select Committee began an inquiry into the safety of offshore helicopters in the North Sea.
